Server sections and the Servers report
Give each server their own tables or a whole room, show their tables first on the till, and compare sales, tips and covers per person in the Servers report.
Give each server their own section: a few tables, or a whole room of your floor plan. On the till their own tables come first, and the Servers report shows what each person sold, their tips and how many guests they served.
Before you start
- Sections and the Servers report are part of Pro. Owners and admins set up sections.
- You need a floor plan with tables. Floor plans and table QR codes
- A server can only get tables at the venues they work at.
Give each server a section
- In the portal, open Service → Tables and go to Sections.
- Pick a member of staff.
- Choose whole rooms, single tables, or both. A whole room includes every table in it, also tables you add to it later.
Two people can share a table or a room. The tills see a change straight away.
My tables on the till
Once your venue has sections, each server sees their own tables first:
- The open bills on your tables come first under My tables, then everyone else's.
- The floor plan opens on your room and marks your tables.
Sections only sort and mark tables. Everyone can still open and serve any table. Shared POS logins have no tables of their own, so they show every table as before.
The Servers report
In the portal, open People → Team Pay → Servers and choose the dates and the venue. For each person you see:
| Column | What it shows |
|---|---|
| Sales | What they sold |
| Tips | The tips on their sales |
| Bills | How many bills they settled |
| Covers | How many guests sat at those bills |
A sale counts for the person who rang it up, or who settled the table's bill, just like the tips report. If one server looks after a table and a colleague takes the payment, the sale and its tip count for the colleague. Sales that nobody on your team rang up, such as guest orders paid online, have their own row. Staff who have left keep their name in the report.
The totals add up to the same sales and tips as Analytics and the tips report.
The Rowie app has the same report. Owners and admins see everyone, and staff see only their own line.
Related articles
- Running tables during serviceUse Rowie’s live floor plan in service to seat guests, read the table colours, move a party, join tables, mark a table unavailable and settle or cancel a bill.
- Floor plans and table QR codesDraw your rooms in Rowie, place tables with seats and shapes, choose how QR orders are paid and print a QR code for every table so guests order from their seat.
- Team Pay - hours, tips and pay runsLog staff hours, share tips with tip pools, work out wages and overtime in a pay run and export it for your payroll. Rowie calculates pay but never pays staff.
- Staff, POS and kitchen loginsInvite your team to Rowie, choose admin or staff access per venue, and set up the shared POS and kitchen screen logins that come with every location you add.