Plans, billing and trials
Compare Rowie Starter and Pro, start the free trial on the web, buy Pro in the app, manage or cancel your plan, and what changes if you move back to Starter.
Rowie has two self-service plans. Starter is free and covers a single venue. Pro is €29.99 a month, with lower card fees and everything a busy venue needs. There's no contract: upgrade or cancel whenever it suits you.
What's in each plan
| Starter | Pro | |
|---|---|---|
| Tap to Pay, cash and split payments | Yes | Yes |
| Events, tickets and RSVPs | Yes | Yes |
| Booking pages | 1 | Unlimited |
| Locations and menus | 1 of each | Unlimited |
| Team members | Just you | Unlimited staff and admins, POS and kitchen logins |
| Floor plans, table QR ordering, tabs, kitchen display | No | Yes |
| Online ordering and per-menu design | No | Yes |
| Invoices, Team Pay, analytics and exports | No | Yes |
| Card fees | Standard | Lower |
Need several venues, custom fees or something special? Ask about Enterprise from the custom plan page.
Start Pro on the website
Choose Pro when you sign up, or later in the portal under Settings → Plan & Billing (owner only). Pro bought on the website comes with 7 days free the first time your business tries it. Cancel before the trial ends and you aren't charged.
Plan & Billing shows your plan, next bill and card, with Update payment method and your past invoices.
Buy Pro in the app
Owners can also upgrade in the Rowie app from Account → Upgrade. Pro bought in the app is billed by the App Store or Google Play at the store's price, and has no free trial.
- Manage or cancel it in the app (Account → Manage Subscription) or in your App Store / Google Play subscriptions.
- The portal's Plan & Billing shows it as App Store or Google Play and points you to the app.
- A business has one plan at a time: if you already pay for Pro on the web, the app won't sell you a second one.
If a payment fails
If the card for your web plan is declined, the business moves to Starter straight away and Stripe keeps retrying. As soon as a retry succeeds, Pro comes back on its own. Update your card under Plan & Billing to fix it sooner. Store plans follow the store's own retry period.
Moving from Pro back to Starter
Nothing is deleted, but Pro features pause:
- Your oldest menu and default location stay active; the others are locked.
- Staff and kiosk logins can't sign in until you upgrade again.
- Bills and tabs opened on Pro can still be settled or cancelled, but no new tables or tabs.
- Team Pay history stays readable and exportable.
Upgrade again and everything comes back as it was.
Related articles
- Transaction fees and country ratesWhat a card payment costs with Rowie - Stripe's rate plus Rowie's small fee - per plan and country, plus fees for typed-in cards, refunds and event tickets.
- Sign up and connect StripeCreate your Rowie account, pick Starter or Pro, and connect Stripe so you can take card payments and get paid out to your own bank account.
- Roles and permissionsWhat the owner, admins, staff and the POS and kitchen kiosk logins can each see and do in Rowie, and how staff are limited to their own venues.
- Passwords, sign-in and deleting your accountChange or set your Rowie password, sign in with Apple or Google, what happens after too many wrong passwords, and how deleting your account works.