Help center
Everything you need to run Rowie — from your first Tap to Pay sale to Team Pay across every location. Pick a topic below or use the sidebar on any article to jump around.
Getting started
Sign up, set up payments, and ring up your first sale.
3 articles
Logins & roles
Owner, admin, staff, POS and kitchen logins, passwords and account deletion.
3 articles
Organization
Locations, tax rates, branding and the look of your guest pages.
3 articles
Menus
Menus, categories, products, and the public preorder menu.
2 articles
Floor plans & tables
Lay out your tables, print table QR codes and run the room live.
2 articles
Service modes
Quick service, table service, and held orders.
1 article
Sessions, tabs & rounds
How a session lives on a table — opening, adding rounds, editing items, closing out.
3 articles
Payments & refunds
Tap to Pay, cash and splits, end-of-day cash close, refunds and getting paid out.
5 articles
Events & tickets
Sell tickets, scan at the door, and refund attendees.
2 articles
Bookings
Reservation pages, slots, and deposits.
1 article
Vendor subscriptions
Sell recurring plans to your customers.
1 article
Invoices
Create, send, and refund customer invoices (Pro).
1 article
Team Pay
Clock in on the till, log staff hours and run payroll calculations (Pro).
2 articles
Pricing & fees
Plans, trials and what you pay per transaction, country by country.
2 articles
Troubleshooting
Fixes for common problems and quick answers.
1 article